Golden Cleaner FAQ

Does this actually remove pet hair, or just reduce it?

Golden Cleaner breaks down and releases pet hair during the wash, so far less hair is left on your laundry and inside your machine. Results vary by fabric, load size and water temperature, but most people see a clear difference after the first wash.

How is this different from washing machine tablets?

Washer tablets are made for odor, limescale and detergent residue. They don't target keratin, the protein pet hair is made of. Golden Cleaner was built for that one problem: the hair that clings to fabric and builds up in your drum, filter and pump.

Will this work on cat hair too?

Yes. The name is a nod to golden retrievers, but the formula works on all common pet hair: cats, dogs, rabbits and more. Cat hair is finer and clings harder, which is exactly why it needs more than detergent.

Do I need to change how I do laundry?

No. Add the powder, run the cycle, done. No pre-rinsing, no tools, no extra steps.

What if my washer doesn't have a Self-Clean cycle?

Use your hottest, longest heavy-duty or cotton cycle (90°C / 194°F if your machine has it). Heat activates the formula. Avoid delicate and hand-wash settings.

Are there any fabrics I shouldn't use it on?

Yes. Don't use it on wool, silk, cashmere, leather, down, or color-sensitive prints. Wool and silk are made of protein too. Cotton, polyester, fleece and microfiber are fine. Always check the care label.

Is it septic safe? Will it hurt my washer?

Yes. It's septic safe: it won't harm the good bacteria your septic tank depends on, and it fully dissolves, so it won't clog drains. It's safe for standard and HE washers, top-load and front-load.

How long until I see results?

Most people notice less hair, fresher laundry and a cleaner drum within 1–3 washes, as the formula works through built-up fur.

Is it safe for my pipes and plumbing?

Yes. It dissolves completely in the wash and doesn't affect rubber seals, drum coatings, pipes or drain lines.

Will it work in top-load and front-load washers?

Yes. It works in both, including HE machines, when used as directed.

What if it doesn't work for me?

Then you don't pay. Try it for 30 days. If you're not happy, email us and we'll refund you.

I still have questions…

We're happy to help. Email us and we'll get back to you within one business day.